Shipping & Returns

Free delivery on orders over £80 - Mainland UK Only

The Buyer may return any unwanted, faulty or damaged Goods to us within 30 days without any handling charge, providing the Goods, including packaging, are in a re-sellable condition subject to 6.4.
In the unlikely event of the Order being supplied incorrectly, incomplete or Goods arriving damaged in transit the Buyer must notify the Seller in writing within 7 days of delivery.
The Seller will refund by the same method of payment used to purchase the Goods.
The Seller is unable to accept the return of any non-standard special product that has been supplied correctly in accordance with the Buyer’s instructions.
The Buyer may cancel its order by giving the Seller notice of cancellation within 30 days of the date of delivery to the Buyer or collection from a trade counter. Such notice may be given by phone, mail, fax or email. If the Buyer is canceling because of any problem with the Goods, please notify the Seller of the problem at the time of cancellation.
On cancellation for whatever reason, the Buyer must return the Goods to the Seller at the Buyer’s cost unless the Seller agrees that the Buyer may dispose of them in which case please comply with the manufacturer’s instructions before disposing of hazardous Goods. Where the Goods are being returned because they are faulty, incorrect Goods or because of unsuitable substitution by the Seller, the Seller will meet the cost of return and the Seller can nominate the carrier.

United Kingdom - £5.95